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Digital Shift Manager for Lufthansa Systems

Digital Shift Manager for Lufthansa Systems - Primary Image
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Overview

Digital Shift Manager is a tool that assists flight dispatchers throughout the shift, overseeing the process of information exchange between shifts. It serves as a shift lo repository and a personal notepad, making the process intuitive.

Project Details

Category

Student 2023

Customer

Lufthansa Systems

Timeframe

Oct 2022 - Jun 2023

Tech Stack

Figma, Miro, Dovetail

Services

UX Research, UX Design, UI design

Demo Link

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Team

1. Olga Krzak - UX research, UX design, UI design, 2. Jakub Sito - UX Research, UX design, 3. Julia Setkowicz - UX Research, UX Design

Link to case study

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Description

Digital Shift Manager is a tool that assists flight dispatchers throughout the shift, overseeing the process of information exchange between shifts. It serves as a shift lo repository and a personal notepad, making the process intuitive.

We are a student team from the 13th edition of the User Experience and Product Design course at the AGH University of Technology in Krakow. We crafted a UX solution for our business partner, Lufthansa Systems, who approached us with a problem of the information exchange between shifts of flight dispatchers. Below I attached two links - one to a concise case study on Behance and the other to a more detailed and comprehensive case study presentation, that was our project documentation. On the last page of the latter, you can find the links to the prototypes in Figma and videos showcasing the flows of our solution.

Why Us

We evolved our users' experience keeping the benefits of the current process. Our users' feedback was very positive, the project has been recognized as the best diploma of the year and Lufthansa Systems invited us to present it on-site.

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Category

Student 2023