Dover Jewelry eCommerce Platform

Dover Jewelry is a US-based premier online retailer specializing in rare and collectible antique and estate jewelry products. The brand was running its online store on an outdated Magento version, exposing the eCommerce platform to critical security vulnerabilities and cyber risks, while suffering from poor support and slow issue resolution from its previous vendor. Magneto IT Solutions executed a full Magento 2 version upgrade over a 12-week engagement to fix security weaknesses and enhance platform stability. The team also implemented a structured Jira-based issue-tracking workflow for transparent support requests, along with a continuous maintenance system featuring real-time monitoring, prompt security patching, and ongoing performance optimization. As a result, the platform achieved stronger security, reduced downtime, accelerated backend operations, and faster response times for an improved customer shopping experience.

Upgraded platform to Magento 2, resolved core security vulnerabilities, improved response times and platform stability, implemented a Jira-based issue tracking workflow, and initiated a 3-month ongoing maintenance plan.

Collectors and enthusiasts seeking rare antique and estate jewelry, as well as store administrators requiring efficient backend operations.

Successfully transitioned Dover Jewelry to Magento 2 in 12 weeks, resolving critical security threats, cutting downtime, accelerating response times, and setting up structured support.